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Brex: Slow loading of activity logs and audit trail

Impact: majorStatus: resolvedStarted Resolved (10.0 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Brex reported a major Dashboard degradation affecting activity logs for expenses, bills, users and cards, plus the account audit trail, causing slow loads or timeouts; other areas were unaffected. It started at 2026-04-21 04:24 UTC and resolved at 2026-04-21 14:22 UTC, lasting 9 h 57 min. Brex reported normal loading at 04:56 UTC and stability at resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Dashboard

Timeline of updates

  1. investigating

    Users may experience slow load times or timeouts when viewing activity on expenses, bills, users, cards in addition to the account audit trail. Other parts of the product remain unaffected. We'll share an update as soon as we have more information.

  2. monitoring

    Activity logs and audit trail pages are loading normally again

  3. resolved

    Activity logs and audit trail pages are stable.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Brex profile · Recent Brex incidents · Markdown · JSON