Changes / Brex / Slow loading of activity logs and audit trail
Brex: Major incident: Slow loading of activity logs and audit trail
Summary
Brex reported a major Dashboard degradation affecting activity logs for expenses, bills, users and cards, plus the account audit trail, causing slow loads or timeouts; other areas were unaffected. It started at 2026-04-21 04:24 UTC and resolved at 2026-04-21 14:22 UTC, lasting 9 h 57 min. Brex reported normal loading at 04:56 UTC and stability at resolution.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 97%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Slow loading of activity logs and audit trail
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-04-21 04:24 UTC
Before: not present
After: 2026-04-21 14:22 UTC
Before: not present
After: Dashboard
Before: not present
After: Users may experience slow load times or timeouts when viewing activity on expenses, bills, users, cards in addition to the account audit trail. Other parts of the product remain unaffected. We'll share an update as soon as we have more information.
Before: not present
After: Activity logs and audit trail pages are loading normally again
Before: not present
After: Activity logs and audit trail pages are stable.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Slow loading of activity logs and audit trail (this change) Brex reported a major Dashboard degradation affecting activity logs for expenses, bills, users and cards, plus the account audit trail, causing slow loads or timeouts; other areas were unaffected. It started at 2026-04-21 04:24 UTC and resolved at 2026-04-21 14:22 UTC, lasting 9 h 57 min. Brex reported normal loading at 04:56 UTC and stability at resolution. | Major incident |