Brex: Brex card payment declines at OpenAI
Affected components: Money movement: card authorization
Timeline of updates
- investigating
We are aware that some customers may be experiencing declined payments when using their Brex cards at OpenAI. We are working directly with OpenAI and Mastercard to investigate and resolve the issue. We will provide updates as more information becomes available.
- resolved
The issue affecting Brex card payments at OpenAI has been resolved. Customers can now use their Brex cards for OpenAI payments. If you previously experienced a declined payment, please try again.
Changes Rewindex caught on this incident
- Critical incident: Brex card payment declines at OpenAI
- Incident updated: Brex card payment declines at OpenAI
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-06 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
db7fb4878fe4395e…
Rewindex captured a newer version after the last checkpoint; the next run () commits it.
Impact, status and times are the vendor’s own, as last archived. View on status.brex.com (opens in new tab).
Cite this
Status incident (vendor impact label: critical) posted by Brex, started 2026-11-06 22:44 UTC, resolved after 3.4 h, 2 update(s); edited after publishing.
- Title
- Brex card payment declines at OpenAI
- Vendor
- Brex
- Date
- URL
- https://rewindex.com/company/brex/incidents/x6jy7g2zn7rj
Brex profileRecent Brex incidentsAll outages on November 6, 2026Brex in November 2026MarkdownJSON