# Brex: Brex card payment declines at OpenAI

> Brex status incident “Brex card payment declines at OpenAI” on 2026-11-06: impact critical (vendor’s label), 3.4 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/brex/incidents/x6jy7g2zn7rj
Last updated: 2026-11-07T02:13:59Z

- Impact (vendor’s label): critical
- Status: resolved · edited after publishing
- Started: 2026-11-06 22:44 UTC · Resolved: 2026-11-07 02:09 UTC · Duration: 3.4 h
- Updates: 2 · Affected components: Money movement: card authorization
- [Vendor status page: https://status.brex.com/incidents/x6jy7g2zn7rj](https://status.brex.com/incidents/x6jy7g2zn7rj)
- [Company: Brex](https://rewindex.com/company/brex.md)

## Timeline of updates

- **investigating** 2026-11-06 22:44 UTC: We are aware that some customers may be experiencing declined payments when using their Brex cards at OpenAI. We are working directly with OpenAI and Mastercard to investigate and resolve the issue. We will provide updates as more information becomes available.
- **resolved** 2026-11-07 02:09 UTC: The issue affecting Brex card payments at OpenAI has been resolved. Customers can now use their Brex cards for OpenAI payments. If you previously experienced a declined payment, please try again.

## Rewindex changes for this incident

- 2026-11-06 22:44 UTC: [Critical incident: Brex card payment declines at OpenAI](https://rewindex.com/change/if390c1f9eb9a60.md)
- 2026-11-07 02:13 UTC: [Incident updated: Brex card payment declines at OpenAI](https://rewindex.com/change/r360d750c391ace.md)

## Cite this

Status incident (vendor impact label: critical) posted by Brex, started 2026-11-06 22:44 UTC, resolved after 3.4 h, 2 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/brex/incidents/x6jy7g2zn7rj
- Citation: Brex, “Brex card payment declines at OpenAI” (2026-11-06 22:44 UTC). Archived by Rewindex: https://rewindex.com/company/brex/incidents/x6jy7g2zn7rj (CC BY 4.0).
- Markdown link: `[Brex: Brex card payment declines at OpenAI (2026-11-06)](https://rewindex.com/company/brex/incidents/x6jy7g2zn7rj)`


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Canonical: https://rewindex.com/company/brex/incidents/x6jy7g2zn7rj · Markdown: https://rewindex.com/company/brex/incidents/x6jy7g2zn7rj.md · JSON: https://rewindex.com/api/v1/companies/brex/incidents/x6jy7g2zn7rj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-07T16:20:16.737Z