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Brex: Expense service unavailable

Impact: criticalStatus: resolvedStarted 2026-01-09 19:43 UTCResolved 2026-01-09 20:48 UTC (1.1 h)4 updatesSource: stspg.io

Summary

Brex’s Expense service was unavailable, affecting Spend Management, with impact rated critical. The incident started at 2026-01-09 19:43 UTC and was resolved at 2026-01-09 20:48 UTC, lasting 1 h 4 min. Brex reported a fix in place at 20:20 UTC but did not state a cause.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Spend Management

Timeline of updates

investigating2026-01-09 19:43 UTC
We are currently investigating this issue.
identified2026-01-09 20:11 UTC
We have identified the issue and are working on a fix.
monitoring2026-01-09 20:20 UTC
We have identified the issue and have a fix in place.
resolved2026-01-09 20:48 UTC
We have resolved the issue.

Rewindex changes for this incident

Critical incident: Expense service unavailable 2026-01-09 19:43 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Brex profile · Recent Brex incidents · Markdown · JSON