# Brex: Expense service unavailable

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-01-09 19:43 UTC · Resolved: 2026-01-09 20:48 UTC · Duration: 1.1 h
- Updates: 4 · Affected components: Spend Management
- [Vendor status page: https://stspg.io/ljsvp33s8s94](https://stspg.io/ljsvp33s8s94)
- [Company: Brex](https://rewindex.com/company/brex.md)

## Summary

Brex’s Expense service was unavailable, affecting Spend Management, with impact rated critical. The incident started at 2026-01-09 19:43 UTC and was resolved at 2026-01-09 20:48 UTC, lasting 1 h 4 min. Brex reported a fix in place at 20:20 UTC but did not state a cause. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-01-09 19:43 UTC: We are currently investigating this issue.
- **identified** 2026-01-09 20:11 UTC: We have identified the issue and are working on a fix.
- **monitoring** 2026-01-09 20:20 UTC: We have identified the issue and have a fix in place.
- **resolved** 2026-01-09 20:48 UTC: We have resolved the issue.

## Rewindex changes for this incident

- 2026-01-09 19:43 UTC: [Critical incident: Expense service unavailable](https://rewindex.com/change/id462fe4f41ea10.md)


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Canonical: https://rewindex.com/company/brex/incidents/bl0bfnkmq0nt · Markdown: https://rewindex.com/company/brex/incidents/bl0bfnkmq0nt.md · JSON: https://rewindex.com/api/v1/companies/brex/incidents/bl0bfnkmq0nt · Generated 2026-10-18T10:33:44.138Z