rewindex

Outages by dayJanuary 9, 2026

Outages on January 9, 2026

UTC day 2026-01-09 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

40incidents started
11labelled major or critical
33vendors with a new incident
10still open from earlier days

By vendor label: Critical 5 · Major 6 · Minor 18 · No impact listed 11 · 5 maintenance

Outage events this day

Events are detected from incidents that started together and named the same provider. A link means one incident named another vendor, not a confirmed cause; “also happening” incidents only overlapped in time.

Incidents started this day 40

VendorIncidentImpactStartedResolvedStatus
Box[Critical] Issues with Logins, Notes and APICritical (-74 min)resolved
BrexExpense service unavailableCritical (1.1 h)resolved
SambaNovaSambaNova Cloud DownCritical (12 min)resolved
BandwidthSupport & Ticketing Site IncidentCritical (1.5 h)resolved
ModeIntercom outage affecting the in-app messengerCritical (0 min)resolved
ConvexIntermittent increased error ratesMajor (49 min)resolved
Retell AIOutbound Calling Service DegradationMajor (1.9 h)resolved
LiveKitSIP outbound call issuesMajor (24 min)resolved
SemgrepDegraded scan performance in CI and Semgrep Managed ScansMajor (6.4 h)resolved
Sigma ComputingChat Support experiencing 3rd party outageMajor (1.8 h)resolved
PendoPendo Chatbot not operational in the Resource CenterMajor (31 min)resolved
ExpoEAS Update analytics not processingMinor (1.7 h)resolved
VonageVideo Media Connection issue US-EAST-1 Region ServerMinor (0 min)resolved
VonageIndonesia SMS - Delivery Degradation of Domestic Brands towards Indosat Ooreedoo and Hutchison NetworksMinor (1.7 h)resolved
TwilioSMS and MMS Delivery Delays To and From a Subset of Twilio Phone Numbers in AustraliaMinor (39 d)resolved
TwilioSMS Delivery Delays to Telefonica and Tigo Network in El SalvadorMinor (6.5 h)resolved
InfluxData (InfluxDB Cloud)Outage in AWS eu-central-1 - visibility to tasksMinor (4 d)resolved
ActiveCampaignContact Bulk EditsMinor (9.0 h)resolved
TwilioSMS Delivery Delays to Multiple Small Carriers in United States of America Over a Subset of Long CodesMinor (16 h)resolved
GitHub CopilotDisruption with some GitHub servicesMinor (8.7 h)resolved
GitHubDisruption with some GitHub servicesMinor (8.7 h)resolved
TwilioIssue With Invoking Webhook for Outgoing Caller Ids Resource Verification for a Subset of CustomersMinor (2.1 h)resolved
SalesforceFeature Perf Degradation: CommunitiesMinor (8 d)resolved
ClaudeNew Subscription Activation & Payment IssuesMinor (9.2 h)resolved
AnthropicNew Subscription Activation & Payment IssuesMinor (9.2 h)resolved
SegmentWe are currently investigating the issue. The API endpoint at Intercom is returning timeout errors.Minor (39 min)resolved
SalesforcePerformance Degradation: Core ServiceMinor (28 min)resolved
MuxPossible Mux Data historical metrics delaysMinor (1.1 h)resolved
SalesforceMarketing Cloud Account Engagement Feature Degradation Application: ApplicationMinor (17 d)resolved
Linode (Akamai)Connectivity Issue - ID-CGK (Jakarta, ID)No impact listed (0 min)resolved
PrismaUsage quota issue on free tierNo impact listed (11 h)resolved
HarnessIntermittent error while loading pipeline execution history pageNo impact listed (30 min)resolved
HubSpotHubSpot may be unavailable for some usersNo impact listed (19 min)resolved
SurveyMonkeyResponse data not showingNo impact listed (3.6 h)resolved
TwilioAutomated Alert: Minimal Customer Impact - Delay in Processing Inbound Email Messages in ConversationsNo impact listed (14 min)resolved
CoralogixThird party chat system (intercom)No impact listed (1.2 h)resolved
LatticeLive Chat InterruptionNo impact listed (1.6 h)resolved
Grafana CloudWrite Degradation in Grafana Cloud Logs (prod-us-east-3)No impact listed (0 min)resolved
RedisUrgent MaintenanceNo impact listed (24 min)resolved
PandaDocSupport messenger outageNo impact listed (30 min)resolved

Still open from earlier days 10

VendorIncidentImpactStartedResolvedStatus
LeverIncorrect counts for candidates in pipeline stagesMajor (7 d)resolved
ScalewayAccès aux sites pour les domaines en "*.scw.site"Minor (6 d)resolved
FirebaseDaily BigQuery export data is delayed for some dates.Minor (10 d)resolved
Scaleway[Webhosting] Access to Dedibox Classic hosting web sitesMinor (13 d)resolved
Scaleway[Apple Silicon] - [fr-par-1] Power issue in a rackMinor (13 d)resolved
CircleCIIssues with jobs starting for certain Bitbucket usersMinor (36 h)resolved
AkamaiEnterprise Security - SIA impact in IndiaMinor (30 h)resolved
HootsuiteOrganization settings page issues (Chrome and Edge)Minor (5.8 h)resolved
Google Workspace**Summary** Google Voice customers may experience MMS messages not being delivered to recipients. **Description** We are experiencing an issue with sending MMS messages via Google Voice beginning on Thursday, 2026-01-08 05:00 PST. Our engineering team continues to investigate the issue with a 3rd party vendor. We will provide an update by Tuesday, 2026-01-13 20:30 PST with current details. We apologize to all who are affected by the disruption. **Customer Symptoms** Google Voice customers may experience issues while sending MMS messages where the messages may appear to be successfully sent but recipients may not receive them. **Workaround** SMS messages can be sent successfully, so the users can send 1-to-1 messages or messages without attachments instead of MMS messages.No impact listed (6 d)resolved
HarnessIntermittent error while loading template service pageNo impact listed (5.4 h)resolved

Maintenance 5

VendorIncidentImpactStartedResolvedStatus
Crusoe[Scheduled] Crusoe Cloud Database Migration Maintenance (All Regions)Maintenance (30 min)resolved
Stripe[Scheduled] Scheduled maintenance for TWINTMaintenance (15 min)resolved
Prisma[Scheduled] Prisma Postgres MaintenanceMaintenance (41 min)resolved
Wasabi[Scheduled] Maintenance Activity Advisory for 9 January 2026Maintenance (3.0 h)resolved
Stripe[Scheduled] Scheduled maintenance for BLIKMaintenance (30 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Box, Brex, SambaNova, Bandwidth, Mode, Convex, Retell AI, LiveKit, Semgrep, Sigma Computing, Pendo, Expo.

Cite this

40 vendor-reported incidents started on 2026-01-09 (UTC) across 33 vendors, 11 labelled major or critical by the vendor.

Title
Outages on January 9, 2026
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2026-01-09

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