Outages by day / January 9, 2026
Outages on January 9, 2026 UTC day 2026-01-09 (Jan 9, 00:00 to Jan 9, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
← January 8, 2026 All days January 10, 2026 → 40 incidents started
11 labelled major or critical
33 vendors with a new incident
10 still open from earlier days
By vendor label: Critical 5 · Major 6 · Minor 18 · No impact listed 11 · 5 maintenance
Outage events this day 20:00 Intercom outage · 3 linked vendors, plus 3 other incidents also happening in the same window (not linked) Vendors reported an Intercom outage; Intercom’s own incident for this date is not in the archive. Events are detected from incidents that started together and named the same provider. A link means one incident named another vendor, not a confirmed cause; “also happening” incidents only overlapped in time.
Incidents started this day 40 Vendor Incident Impact Started Resolved Status Box[Critical] Issues with Logins, Notes and API Critical07:14 06:00 (-74 min) resolved BrexExpense service unavailable Critical19:43 20:48 (1.1 h) resolved S SambaNovaSambaNova Cloud Down Critical19:59 20:11 (12 min) resolved B BandwidthSupport & Ticketing Site Incident Critical20:02 21:30 (1.5 h) resolved M ModeIntercom outage affecting the in-app messenger Critical21:18 21:18 (0 min) resolved ConvexIntermittent increased error rates Major00:51 01:40 (49 min) resolved R Retell AIOutbound Calling Service Degradation Major08:30 10:26 (1.9 h) resolved LiveKitSIP outbound call issues Major10:00 10:24 (24 min) resolved S SemgrepDegraded scan performance in CI and Semgrep Managed Scans Major17:02 23:27 (6.4 h) resolved S Sigma ComputingChat Support experiencing 3rd party outage Major20:33 22:23 (1.8 h) resolved P PendoPendo Chatbot not operational in the Resource Center Major20:46 21:18 (31 min) resolved ExpoEAS Update analytics not processing Minor02:01 03:43 (1.7 h) resolved VonageVideo Media Connection issue US-EAST-1 Region Server Minor02:39 02:39 (0 min) resolved VonageIndonesia SMS - Delivery Degradation of Domestic Brands towards Indosat Ooreedoo and Hutchison Networks Minor03:17 05:00 (1.7 h) resolved T TwilioSMS and MMS Delivery Delays To and From a Subset of Twilio Phone Numbers in Australia Minor03:21 Feb 17, 07:01 (39 d) resolved T TwilioSMS Delivery Delays to Telefonica and Tigo Network in El Salvador Minor07:40 14:13 (6.5 h) resolved I InfluxData (InfluxDB Cloud)Outage in AWS eu-central-1 - visibility to tasks Minor10:41 Jan 13, 15:55 (4 d) resolved A ActiveCampaignContact Bulk Edits Minor15:59 Jan 10, 01:01 (9.0 h) resolved T TwilioSMS Delivery Delays to Multiple Small Carriers in United States of America Over a Subset of Long Codes Minor16:43 Jan 10, 08:19 (16 h) resolved GitHub CopilotDisruption with some GitHub services Minor17:53 Jan 10, 02:33 (8.7 h) resolved GitHubDisruption with some GitHub services Minor17:53 Jan 10, 02:33 (8.7 h) resolved T TwilioIssue With Invoking Webhook for Outgoing Caller Ids Resource Verification for a Subset of Customers Minor18:08 20:14 (2.1 h) resolved S SalesforceFeature Perf Degradation: Communities Minor18:32 Jan 17, 23:22 (8 d) resolved ClaudeNew Subscription Activation & Payment Issues Minor19:41 Jan 10, 04:55 (9.2 h) resolved AnthropicNew Subscription Activation & Payment Issues Minor19:41 Jan 10, 04:55 (9.2 h) resolved S SegmentWe are currently investigating the issue. The API endpoint at Intercom is returning timeout errors. Minor20:39 21:18 (39 min) resolved S SalesforcePerformance Degradation: Core Service Minor20:55 21:23 (28 min) resolved M MuxPossible Mux Data historical metrics delays Minor22:51 23:57 (1.1 h) resolved S SalesforceMarketing Cloud Account Engagement Feature Degradation Application: Application Minor23:00 Jan 27, 02:30 (17 d) resolved L Linode (Akamai)Connectivity Issue - ID-CGK (Jakarta, ID) No impact listed03:05 03:05 (0 min) resolved PrismaUsage quota issue on free tier No impact listed13:43 Jan 10, 00:30 (11 h) resolved H HarnessIntermittent error while loading pipeline execution history page No impact listed18:00 18:30 (30 min) resolved HubSpotHubSpot may be unavailable for some users No impact listed18:01 18:19 (19 min) resolved SurveyMonkeyResponse data not showing No impact listed18:30 22:07 (3.6 h) resolved T TwilioAutomated Alert: Minimal Customer Impact - Delay in Processing Inbound Email Messages in Conversations No impact listed19:13 19:27 (14 min) resolved C CoralogixThird party chat system (intercom) No impact listed20:09 21:19 (1.2 h) resolved L LatticeLive Chat Interruption No impact listed20:10 21:43 (1.6 h) resolved Grafana CloudWrite Degradation in Grafana Cloud Logs (prod-us-east-3) No impact listed20:30 20:30 (0 min) resolved RedisUrgent Maintenance No impact listed20:30 20:54 (24 min) resolved P PandaDocSupport messenger outage No impact listed20:56 21:26 (30 min) resolved
Still open from earlier days 10 Vendor Incident Impact Started Resolved Status L LeverIncorrect counts for candidates in pipeline stages MajorJan 5, 17:00 Jan 12, 18:26 (7 d) resolved ScalewayAccès aux sites pour les domaines en "*.scw.site" MinorJan 7, 12:31 Jan 13, 11:32 (6 d) resolved F FirebaseDaily BigQuery export data is delayed for some dates. MinorJan 7, 15:00 Jan 17, 08:00 (10 d) resolved Scaleway[Webhosting] Access to Dedibox Classic hosting web sites MinorJan 8, 10:13 Jan 21, 13:35 (13 d) resolved Scaleway[Apple Silicon] - [fr-par-1] Power issue in a rack MinorJan 8, 11:15 Jan 21, 13:33 (13 d) resolved CircleCIIssues with jobs starting for certain Bitbucket users MinorJan 8, 11:23 23:25 (36 h) resolved AkamaiEnterprise Security - SIA impact in India MinorJan 8, 12:54 19:05 (30 h) resolved HootsuiteOrganization settings page issues (Chrome and Edge) MinorJan 8, 19:38 01:28 (5.8 h) resolved G Google Workspace**Summary**
Google Voice customers may experience MMS messages not being delivered to recipients.
**Description**
We are experiencing an issue with sending MMS messages via Google Voice beginning on Thursday, 2026-01-08 05:00 PST.
Our engineering team continues to investigate the issue with a 3rd party vendor.
We will provide an update by Tuesday, 2026-01-13 20:30 PST with current details.
We apologize to all who are affected by the disruption.
**Customer Symptoms**
Google Voice customers may experience issues while sending MMS messages where the messages may appear to be successfully sent but recipients may not receive them.
**Workaround**
SMS messages can be sent successfully, so the users can send 1-to-1 messages or messages without attachments instead of MMS messages. No impact listedJan 8, 13:00 Jan 14, 21:00 (6 d) resolved H HarnessIntermittent error while loading template service page No impact listedJan 8, 19:03 00:26 (5.4 h) resolved
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Box , Brex , SambaNova , Bandwidth , Mode , Convex , Retell AI , LiveKit , Semgrep , Sigma Computing , Pendo , Expo .
Cite this 40 vendor-reported incidents started on 2026-01-09 (UTC) across 33 vendors, 11 labelled major or critical by the vendor.
Title Outages on January 9, 2026 Vendor Rewindex daily outage roundup Date 2026-01-09 00:00 UTC URL https://rewindex.com/outages/2026-01-09 Copy citation Copy markdown link