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CompaniesBandwidthIncidents

Bandwidth: Support & Ticketing Site Incident

CriticalStatus: resolvedStarted Resolved (1.5 h)1 updatestatus.bandwidth.com (opens in new tab)
Part of an outage event

Intercom outage, Jan 9, 2026 · 6 vendors, 6 incidents

Bandwidth’s incident started in the same window without naming Intercom (timing only, not evidence of a link). (timing only, posted −8 min vs the first vendor naming Intercom)

Swipe sideways to see the whole diagram.

same windowIntercomown incident not archivedWithin an hour3 vendors, 3 blamed IntercomLattice, Sigma Computing, SegmentBandwidth (this incident)posted −8 min
same windowIntercomown incident not archivedWithin an hour3 vendors, 3 blamed IntercomLattice, Sigma Computing,SegmentBandwidth (this incident)posted −8 min
Bandwidth is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["Intercom<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>3 vendors, 3 blamed Intercom<br/>Lattice, Sigma Computing, Segment"]:::blames
  root --> h1
  me["Bandwidth (this incident)<br/>posted −8 min"]:::me
  root -.->|"same window"| me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Timeline of updates

  1. resolved

    This incident has been resolved.

From Bandwidth’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.bandwidth.com (opens in new tab).

Bandwidth profileRecent Bandwidth incidentsMarkdownJSON