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InfluxData (InfluxDB Cloud): Outage in AWS eu-central-1 - visibility to tasks

MinorStatus: resolvedStarted Resolved (4 d)11 updatesstspg.io (opens in new tab)

Affected components: Cloud Serverless: AWS, EU-Central - Web UIWeb UIAPI WritesCloud Serverless: AWS, EU-Central - API WritesAPI QueriesCloud Serverless: AWS, EU-Central - API QueriesCloud Serverless: AWS, EU-Central - TasksTasks

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate the issue

  4. investigating

    We are continuing to investigate this issue.

  5. investigating

    Tasks are running as expected but Task Run Reporting is still affected. The investigation continues into this and all other service issues.

  6. investigating

    We have resolved the issue with regard to task execution, and tasks are running correctly. We are still working on a related issue, where the task execution state is not showing correctly in the UI or APIs. This does not impact the tasks themselves

  7. investigating

    Task execution is working correctly. We are still fixing a UI/API display issue, which does not affect task behavior.

  8. identified

    We’ve identified the root cause and are implementing a remediation. Tasks remain operational, and reporting functionality is in the process of recovering.

  9. monitoring

    We are monitoring the recovery of task visibility in the region and will update here on any change of status.

  10. monitoring

    Task visibility has been restored to the region and we are continuing to monitor.

  11. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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