# InfluxData (InfluxDB Cloud): Outage in AWS eu-central-1 - visibility to tasks

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-09 10:41 UTC · Resolved: 2026-01-13 15:55 UTC · Duration: 4 d
- Updates: 11 · Affected components: Cloud Serverless: AWS, EU-Central - Web UI, Web UI, API Writes, Cloud Serverless: AWS, EU-Central - API Writes, API Queries, Cloud Serverless: AWS, EU-Central - API Queries, Cloud Serverless: AWS, EU-Central - Tasks, Tasks
- [Vendor status page: https://stspg.io/6k5t1bxlj1yp](https://stspg.io/6k5t1bxlj1yp)
- [Company: InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

## Timeline of updates

- **investigating** 2026-01-09 10:41 UTC: We are currently investigating this issue.
- **investigating** 2026-01-09 12:48 UTC: We are continuing to investigate this issue.
- **investigating** 2026-01-09 14:10 UTC: We are continuing to investigate the issue
- **investigating** 2026-01-09 15:43 UTC: We are continuing to investigate this issue.
- **investigating** 2026-01-09 17:16 UTC: Tasks are running as expected but Task Run Reporting is still affected. The investigation continues into this and all other service issues.
- **investigating** 2026-01-09 18:59 UTC: We have resolved the issue with regard to task execution, and tasks are running correctly. We are still working on a related issue, where the task execution state is not showing correctly in the UI or APIs.  This does not impact the tasks themselves
- **investigating** 2026-01-09 22:21 UTC: Task execution is working correctly. We are still fixing a UI/API display issue, which does not affect task behavior.
- **identified** 2026-01-09 23:52 UTC: We’ve identified the root cause and are implementing a remediation. Tasks remain operational, and reporting functionality is in the process of recovering.
- **monitoring** 2026-01-10 02:43 UTC: We are monitoring the recovery of task visibility in the region and will update here on any change of status.
- **monitoring** 2026-01-10 10:19 UTC: Task visibility has been restored to the region and we are continuing to monitor.
- **resolved** 2026-01-13 15:55 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/influxdata/incidents/cvqssdxm32lm · Markdown: https://rewindex.com/company/influxdata/incidents/cvqssdxm32lm.md · JSON: https://rewindex.com/api/v1/companies/influxdata/incidents/cvqssdxm32lm · Generated 2026-10-20T02:20:30.282Z