Companies / data

Convex

convex.devStatus page: status.convex.devNow: operational since 2026-10-17
87incidents since 2022-10-26
43major or critical
6in the last 90 days
0silently edited or deleted

Recent notable changes

When (UTC)ChangeKind
Major incident: Failing function calls
Convex reported a major outage starting at 2026-10-09 22:33 UTC, resolved at 23:09 UTC after 36 min. An upstream provider network issue caused some query and mutation executions in us-east-1 to fail between 22:11 and 22:52 UTC; affected components included Business, Free & Starter, Professional, and their Live Traffic components.
Major incident
Critical incident: AI gateway unavailable
Convex’s AI Gateway rejected requests during a critical outage starting 2026-09-28 21:09 UTC and resolved at 2026-09-28 22:13 UTC, lasting 1 h 3 min. Convex attributed the failures to an upstream provider, implemented a fix, and confirmed service was restored.
Major incident
Major incident: Account verification/team invite emails not working
Convex reported a major outage preventing dashboard emails, including team invitations and new account verification, across Business, Free & Starter, and Professional. It started at 2026-08-16 23:33 UTC and lasted 1 h 53 min, resolving at 2026-08-17 01:26 UTC; a fix was implemented at 2026-08-17 00:50 UTC.
Major incident
Major incident: Action failures for business deployments that use createFunctionHandle
Convex reported a major incident causing actions that call createFunctionHandle to fail on business deployments; Free, Starter and Professional users were unaffected. It started at 2026-08-05 01:42 UTC and was resolved at 2026-08-05 01:57 UTC, lasting 14 min. Convex reported implementing and deploying a fix before confirming resolution.
Major incident
Major incident: High error rates across all deployments, except some D1024s
Convex reported a major outage with high error rates across all deployments except some D1024s, affecting Business, Free & Starter, Professional and their Live Traffic components. It started at 2026-06-15 22:23 UTC and was resolved at 2026-06-15 22:35 UTC, lasting 12 min; a fix reduced error rates.
Major incident
Major incident: HTTP Action Outage Affecting Some Deployments
Convex reported a major HTTP action outage affecting some Free & Starter and Professional deployments, starting 2026-05-22 06:11 UTC and resolved 2026-05-22 10:09 UTC (3 h 57 min). Convex reverted a change and advised customers to redeploy; by resolution, all deployments had been automatically repaired and HTTP actions were working across its cloud.
Major incident
Major incident: Intermittent Impact from AWS Outage
Convex reported a major outage affecting Business, Free & Starter, and Professional, with downtime and elevated errors caused by an AWS Availability Zone issue. It lasted 1 h 49 min, from 2026-05-08 00:16 UTC to 2026-05-08 02:05 UTC. Convex moved affected infrastructure out of the impacted zone and confirmed stable service.
Major incident
Major incident: Small percentage of deployments experiencing outage
A small percentage of Convex deployments experienced sporadic availability in a major-impact outage from 2026-04-09 05:42 UTC to 2026-04-09 06:24 UTC (42 min). During database primary failover, orchestration failed to provision a replica ready for new writes; Convex implemented a fix and reported resolution.
Major incident
Critical incident: high error rates on customer backends
Convex reported a critical incident causing high backend error rates and downtime for some customers, affecting Free & Starter and Live Traffic database, function and Node.js runtimes. It started 2026-03-04 17:28 UTC and lasted 1 h 0 min. Convex remediated the issue and attributed it to a load spike triggering load-shedding and a caching-library panic.
Major incident
Major incident: Some custom domains not workingMajor incident

Full Convex change timeline, with diffs →

Status incident history

Convex status incidents per year
0102030↑ incidents2022202320242025202615113634
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
202211
202354
2024117
20253619
20263412
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2023-10major1
2023-11minor1
2024-01major1
2024-02minor1
2024-04critical1
2024-04major1
2024-04minor1
2024-04none2
2024-08major1
2024-09critical1
2024-09major1
2024-10critical1
2025-01major1
2025-02major3
2025-03critical1
2025-03major1
2025-04critical1
2025-04major1
2025-04none1
2025-05major1
2025-06none2
2025-07minor1
2025-08major2
2025-08minor1
2025-08none2
2025-09major1
2025-09none2
2025-10major5
2025-10minor2
2025-10none3
2025-11major2
2025-11minor2
2025-11none1
2026-01major1
2026-01minor2
2026-01none2
2026-02major2
2026-02none2
2026-03critical1
2026-03minor1
2026-03none3
2026-04major1
2026-04none1
2026-05major2
2026-05minor4
2026-06major1
2026-06minor3
2026-06none1
2026-07minor1
2026-08major2
2026-08minor1
2026-09critical1
2026-09none1
2026-10major1

Silent edits

No silent edits or deletions detected for Convex yet. We compare every 10-minute snapshot of each incident.

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Pricing, trust and legal pages

Page snapshot history
PricingSubprocessorsTrust / security26Jul2Aug91623306Sep1320274Oct11182026-10-17 Pricing: baseline2026-10-17 Trust / security: baseline2026-10-17 Subprocessors: baseline
One dot per archived version. Grey = first archived (baseline), orange = text changed.
Data table
DatePageChange
2026-10-17Pricingbaseline
2026-10-17Trust / securitybaseline
2026-10-17Subprocessorsbaseline
PageURLVersionsLast changedLast fetched OKHistory
Subprocessorsconvex.dev/legal/subprocessors12026-10-172026-10-17none yet
Pricingconvex.dev/pricing12026-10-172026-10-17none yet
Trust / securitywww.convex.dev/security12026-10-172026-10-17none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 87 of 87 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
Failing function callsmajor36 min
AI gateway unavailablecritical1.1 h
Dashboard logins degradednone1.1 h
Account verification/team invite emails not workingmajor1.9 h
Some HTTP Actions returning 404minor20 min
Action failures for business deployments that use createFunctionHandlemajor15 min
New deployments unable to push Node Actions to Convexminor57 min
Availability issues across all Convex deploymentsnone5 min
Automatic backups are not runningminor1.3 h
High error rates across all deployments, except some D1024smajor12 min
Spike in error rates for Convex Free and Starter deploymentsminor4 min
Elevated error rate on some Pro deploymentsminor3.2 h
Brief interruption in availability of some Convex deploymentsminor-21 min
Subset of EU deployments seeing elevated errorsminor1.8 h
Custom domain creation encountering errorsminor1.1 h
HTTP Action Outage Affecting Some Deploymentsmajor4.0 h
Intermittent Impact from AWS Outagemajor1.8 h
Elevated latency for function calls for some deploymentsminor41 min
Login/Deployment/Dashboard services impactednone53 min
Small percentage of deployments experiencing outagemajor43 min
Some deployments are unavailableminor28 min
elevated latency for a small subset of convex deploymentsnone3.3 h
limited availability for provisioning new backendsnone0 min
elevated error rates on convex for pro instancesnone38 min
high error rates on customer backendscritical1.0 h
downtime for a small subset of customersnone4 min
Some custom domains not workingmajor35 min
Convex Dashboard Availabilitymajor15 min
authentication impacted for some users on non-pro plansnone9 min
some customers hitting OptimisticConcurrencyControlFailure on code pushesnone2.5 h
Increased error rate across all Convex deploymentsminor-14 min
Increased error rate across all Convex deploymentsnone-14 min
Text and vector search unavailable for some deploymentsminor1.9 h
Intermittent increased error ratesmajor49 min
Elevated error rates for a subset of instancesmajor6 min
Code Deployment Degradedmajor3.2 h
project creation was impactednone-46 min
elevated latency/errors for a subset of customersminor17 min
elevated latency/errors for a subset of customersminor1.3 h
elevated latency/errors for a subset of customersminor47 min
elevated latency/errors for a subset of customersmajor8.1 h
elevated latency/errors for a subset of customersnone2.2 h
Errors affecting some instancesmajor4.3 h
Convex Platform Login is Degradedminor5.1 h
node actions intermittently unavailablemajor8.4 h
Usage info on Convex dashboard is unavailablemajor7.2 h
Many Convex backends are downmajor2.3 h
project creation and dashboard unavailablenone15 min
Some Convex deployments had downtimenone-233 min
Convex traffic having downtimemajor57 min
intermittent availability issues provisioning projectsnone48 min
Database maintenancenone6 min
Database maintenance affecting a portion of non-pro instancesnone3.8 h
database maintenance affecting a subset of non-pro instancesnone9 min
Some Convex deployments still unavailablemajor40 min
Partial Unavailability of some Convex Deploymentsmajor33 min
Unavailability for some Convex backendsminor17 min
Some Convex deployments unavailableminor38 min
Traffic Issuenone50 min
dashboard outagenone17 min
Partial Unavailability of some Convex Deploymentsmajor21 min
Provisioning and dashboard unavailabilitycritical13 min
database outage leading to downtime for some instancesnone27 min
Some Convex Instances Unavailablemajor2.1 h
Dashboard Unavailabilitycritical19 min
Dashboard Partial Unavailabilitymajor10 min
downtime for a subset of backendsmajor6 min
Login issue to Convex Development Servicesmajor31 min
Partial Outage of Some Convex Backendsmajor6.2 h
Pushes Degradedmajor7.8 h
Dev workflow interruptioncritical19 min
Partial Outagemajor25 min
Convex Dashboard and Provisioning Unavailablecritical25 min
Service interruption for some projectsmajor21 min
elevated latencies for a subset of instancesminor32 min
a subset of instances experiencing downtime during database upgrademajor14 min
Convex Service Interruptioncritical11 min
temporary database maintenancenone35 min
elevated latencies or period of downtime for some instancesnone41 min
New instances unable to deploy node actions.minor57 min
Backend downtime for some customersmajor27 min
Convex deployments intermittently unavailableminor0 min
Convex Dashboard Partial Availability Issuemajor7 min
Convex downtimecritical21 min
Node.js action outagemajor3.1 h
Convex Deployments Inaccessiblecritical0 min
Deployment reprovisioning failuremajor15 min