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Convex: elevated latency/errors for a subset of customers

Affected components: Free & StarterLive Traffic - Database Services

Timeline of updates

1. investigating2025-10-28 21:38 UTC

   We're investigating an issue with a database cluster leading to degraded performance and higher error rates for affected deployments.

2. identified2025-10-28 21:50 UTC

   Service has been restored to Pro customers and we're working on restoring free deployments.

3. resolved2025-10-28 23:50 UTC

   This incident has been resolved. The specific cause was due to a maintenance operation from a downstream provider which resulted in a database cluster switching to using an unoptimized table format. We'll be working to ensure the underlying cause is resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Convex profile · Recent Convex incidents · Markdown · JSON