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Convex: elevated latency for a small subset of convex deployments

Impact: noneStatus: postmortemStarted Resolved (3.3 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: Live Traffic - Function Runtime

Timeline of updates

  1. investigating

    We're investigating elevated latency for functions on a subset of Convex deployments

  2. identified

    A small subset of free instances are experiencing availability issues while we restore service.

  3. resolved

    This incident has been resolved.

  4. postmortem

    We had elevated latencies on a single database that required us to temporarily shed load while resizing and reparenting the db. This lead to a period of elevated latencies for all instances on that database followed by downtime for a smaller subset of instances while we performed the maintenance operation. This issue should not occur under normal circumstances and was due an underlying database problem that required manual intervention to resolve. We apologize for the impact to those impacted!

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Convex profile · Recent Convex incidents · Markdown · JSON