Convex: Errors affecting some instances

Impact: majorStatus: resolvedStarted 2025-10-25 13:15 UTCResolved 2025-10-25 17:34 UTC (4.3 h)3 updatesSource: stspg.io

Summary

Convex reported a major incident causing errors on some instances, affecting Free & Starter, Live Traffic - Database Services, and Live Traffic - Function Runtime. It ran from 2025-10-25 13:15 UTC to 2025-10-25 17:34 UTC, lasting 4 h 19 min. Convex reported Pro customers fully remediated at 14:10 UTC; no specific cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Free & StarterLive Traffic - Database ServicesLive Traffic - Function Runtime

Timeline of updates

investigating2025-10-25 13:15 UTC
We are currently investigating this issue.
investigating2025-10-25 14:10 UTC
Identified an issue. Remediating. Pro customers have been remediated fully. Continuing to monitor
resolved2025-10-25 17:34 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Errors affecting some instances 2025-10-25 13:15 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Convex profile · Recent Convex incidents · Markdown · JSON