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Convex: AI gateway unavailable
Convex’s AI Gateway rejected requests during a critical outage starting 2026-09-28 21:09 UTC and resolved at 2026-09-28 22:13 UTC, lasting 1 h 3 min. Convex attributed the failures to an upstream provider, implemented a fix, and confirmed service was restored.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: AI Gateway
Timeline of updates
- investigating
We are currently investigating an issue that makes the AI gateway refuse requests.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
An issue with an upstream provider caused requests to the AI Gateway to be rejected. The issue has been resolved and service has been restored. We apologize for the disruption.
Rewindex changes for this incident
- Critical incident: AI gateway unavailable 2026-09-28 21:09 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Convex profile · Recent Convex incidents · Markdown · JSON