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Convex: Elevated error rates for a subset of instances

Impact: majorStatus: resolvedStarted Resolved (6 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Convex reported a major incident with elevated error rates for a small subset of instances, affecting Free & Starter and Live Traffic database, function and Node.js runtime services. It started at 2025-11-21 22:15 UTC and was resolved at 2025-11-21 22:22 UTC; the computed duration was 6 min. Convex identified the issue and implemented a fix.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Live Traffic - Node.js RuntimeFree & StarterLive Traffic - Database ServicesLive Traffic - Function Runtime

Timeline of updates

  1. investigating

    A small subset Convex instances are experiencing elevated errors rates. The Convex team is investigating.

  2. identified

    The issue has been identified and the team is implementing a fix. Some affected deployments are back online

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Convex profile · Recent Convex incidents · Markdown · JSON