Changes / Convex / Elevated error rates for a subset of instances
Convex: Major incident: Elevated error rates for a subset of instances
Summary
Convex reported a major incident with elevated error rates for a small subset of instances, affecting Free & Starter and Live Traffic database, function and Node.js runtime services. It started at 2025-11-21 22:15 UTC and was resolved at 2025-11-21 22:22 UTC; the computed duration was 6 min. Convex identified the issue and implemented a fix.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Elevated error rates for a subset of instances
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-11-21 22:15 UTC
Before: not present
After: 2025-11-21 22:22 UTC
Before: not present
After: Free & Starter, Live Traffic - Database Services, Live Traffic - Function Runtime, Live Traffic - Node.js Runtime
Before: not present
After: A small subset Convex instances are experiencing elevated errors rates. The Convex team is investigating.
Before: not present
After: The issue has been identified and the team is implementing a fix. Some affected deployments are back online
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Elevated error rates for a subset of instances (this change) Convex reported a major incident with elevated error rates for a small subset of instances, affecting Free & Starter and Live Traffic database, function and Node.js runtime services. It started at 2025-11-21 22:15 UTC and was resolved at 2025-11-21 22:22 UTC; the computed duration was 6 min. Convex identified the issue and implemented a fix. | Major incident |