Convex: elevated error rates on convex for pro instances
Affected components: Live Traffic - Node.js RuntimeFree & StarterLive Traffic - Database ServicesLive Traffic - Function Runtime
Timeline of updates
- investigating
We are currently investigating an issue leading to higher error rates
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
- postmortem
At approximately 6am Pacific we had a high rate of server errors for approximately 30 minutes for a subset of customer backends. This was caused by a 20x increase in traffic that saturated one of our databases and led to resource exhaustion on one of our function execution clusters, which is why the impact spilled beyond just that specific database. We’ve scaled up our infrastructure further and are deploying some changes to load shedding and retries to minimize the impact of such an event in future. While we aim to have no cascading impact on other customers from a load spike we’re also deploying dedicated isolated hardware for customers on our upcoming Business plan.
Archive proof
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How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
b41ee2547f5cb5af…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Convex, started 2026-03-12 13:17 UTC, resolved after 38 min, 4 update(s).
- Title
- elevated error rates on convex for pro instances
- Vendor
- Convex
- Date
- URL
- https://rewindex.com/company/convex/incidents/rwcfg8l0cyvm
Convex profileRecent Convex incidentsAll outages on March 12, 2026Convex in March 2026MarkdownJSON