# Convex: elevated error rates on convex for pro instances

> Convex status incident “elevated error rates on convex for pro instances” on 2026-03-12: impact none (vendor’s label), 38 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/convex/incidents/rwcfg8l0cyvm
Last updated: 2026-03-13T03:36:20Z

- Impact (vendor’s label): none
- Status: postmortem
- Started: 2026-03-12 13:17 UTC · Resolved: 2026-03-12 13:55 UTC · Duration: 38 min
- Updates: 4 · Affected components: Live Traffic - Node.js Runtime, Free & Starter, Live Traffic - Database Services, Live Traffic - Function Runtime
- [Vendor status page: https://stspg.io/8mr7jy8kbbm7](https://stspg.io/8mr7jy8kbbm7)
- [Company: Convex](https://rewindex.com/company/convex.md)

## Timeline of updates

- **investigating** 2026-03-12 13:17 UTC: We are currently investigating an issue leading to higher error rates
- **monitoring** 2026-03-12 13:40 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-03-12 13:55 UTC: This incident has been resolved.
- **postmortem** 2026-03-13 03:36 UTC: At approximately 6am Pacific we had a high rate of server errors for approximately 30 minutes for a subset of customer backends. This was caused by a 20x increase in traffic that saturated one of our databases and led to resource exhaustion on one of our function execution clusters, which is why the impact spilled beyond just that specific database. We’ve scaled up our infrastructure further and are deploying some changes to load shedding and retries to minimize the impact of such an event in future. While we aim to have no cascading impact on other customers from a load spike we’re also deploying dedicated isolated hardware for customers on our upcoming Business plan.

## Cite this

Status incident (vendor impact label: none) posted by Convex, started 2026-03-12 13:17 UTC, resolved after 38 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/convex/incidents/rwcfg8l0cyvm
- Citation: Convex, “elevated error rates on convex for pro instances” (2026-03-12 13:17 UTC). Archived by Rewindex: https://rewindex.com/company/convex/incidents/rwcfg8l0cyvm (CC BY 4.0).
- Markdown link: `[Convex: elevated error rates on convex for pro instances (2026-03-12)](https://rewindex.com/company/convex/incidents/rwcfg8l0cyvm)`


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Canonical: https://rewindex.com/company/convex/incidents/rwcfg8l0cyvm · Markdown: https://rewindex.com/company/convex/incidents/rwcfg8l0cyvm.md · JSON: https://rewindex.com/api/v1/companies/convex/incidents/rwcfg8l0cyvm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:22:03.749Z