Convex: Usage info on Convex dashboard is unavailable

Impact: majorStatus: resolvedStarted 2025-10-20 14:48 UTCResolved 2025-10-20 22:00 UTC (7.2 h)3 updatesSource: stspg.io

Summary

Convex dashboard usage information could not be queried during a major incident starting 2025-10-20 14:48 UTC and resolved at 2025-10-20 22:00 UTC, lasting 7 h 11 min. Convex suspected a new round of AWS issues and later reported identifying the issue and implementing a fix.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Development Services - Dashboard

Timeline of updates

investigating2025-10-20 14:48 UTC
Usage information can't be queried at the moment; we believe this is caused by a new round of AWS issues.
identified2025-10-20 19:20 UTC
The issue has been identified and a fix is being implemented.
resolved2025-10-20 22:00 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Usage info on Convex dashboard is unavailable 2025-10-20 14:48 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Convex profile · Recent Convex incidents · Markdown · JSON