Changes / Convex / Usage info on Convex dashboard is unavailable
Convex: Major incident: Usage info on Convex dashboard is unavailable
Summary
Convex dashboard usage information could not be queried during a major incident starting 2025-10-20 14:48 UTC and resolved at 2025-10-20 22:00 UTC, lasting 7 h 11 min. Convex suspected a new round of AWS issues and later reported identifying the issue and implementing a fix.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Usage info on Convex dashboard is unavailable
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-10-20 14:48 UTC
Before: not present
After: 2025-10-20 22:00 UTC
Before: not present
After: Development Services - Dashboard
Before: not present
After: Usage information can't be queried at the moment; we believe this is caused by a new round of AWS issues.
Before: not present
After: The issue has been identified and a fix is being implemented.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Usage info on Convex dashboard is unavailable (this change) Convex dashboard usage information could not be queried during a major incident starting 2025-10-20 14:48 UTC and resolved at 2025-10-20 22:00 UTC, lasting 7 h 11 min. Convex suspected a new round of AWS issues and later reported identifying the issue and implementing a fix. | Major incident |