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Convex: elevated latency/errors for a subset of customers

Affected components: Free & StarterLive Traffic - Database ServicesLive Traffic - Function Runtime

Timeline of updates

1. investigating2025-11-03 11:24 UTC

   Customers on one of our database clusters are experiencing elevated latency and error rates. We're investigating the cause.

2. investigating2025-11-03 12:14 UTC

   We temporarily halted all activity on the affected database cluster to restore it to a healthy state, and are bringing affected customers back online now. Pro customers should see their deployments back online immediately, and we're working on restoring service to remaining customers on this database cluster now.

3. monitoring2025-11-03 12:23 UTC

   All Convex deployments on the affected database cluster are back online now. We're continuing to investigate the root cause of this outage and monitor for stability.

4. resolved2025-11-03 12:42 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Convex profile · Recent Convex incidents · Markdown · JSON