Convex: elevated latency/errors for a subset of customers
Affected components: Free & StarterLive Traffic - Database ServicesLive Traffic - Function Runtime
Timeline of updates
- investigating
Customers on one of our database clusters are experiencing elevated latency and error rates. We're investigating the cause.
- monitoring
Service was restored within 10 minutes to the affected deployments. The Convex team is monitoring the situation
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
0802fff13eee8fce…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Convex, started 2025-11-05 22:37 UTC, resolved after 17 min, 3 update(s).
- Title
- elevated latency/errors for a subset of customers
- Vendor
- Convex
- Date
- URL
- https://rewindex.com/company/convex/incidents/vynjpxlyjp2q
Convex profileRecent Convex incidentsAll outages on November 5, 2025Convex in November 2025MarkdownJSON