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Convex: Some custom domains not working

Impact: majorStatus: resolvedStarted Resolved (35 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Convex reported a major incident affecting many custom domains, which failed with TLS errors due to a misconfiguration; listed components were Free & Starter, Live Traffic - Database Services, and Live Traffic - Function Runtime. It lasted 35 min, from 2026-02-10 01:26 UTC to 2026-02-10 02:01 UTC; all hostnames were reconfigured before resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Free & StarterLive Traffic - Database ServicesLive Traffic - Function Runtime

Timeline of updates

  1. identified

    A misconfiguration caused many custom domains to stop working with a TLS error. We are rolling out a fix.

  2. monitoring

    All hostnames have been reconfigured and should be available again.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Convex profile · Recent Convex incidents · Markdown · JSON