Changes / Convex / Some custom domains not working
Convex: Major incident: Some custom domains not working
Summary
Convex reported a major incident affecting many custom domains, which failed with TLS errors due to a misconfiguration; listed components were Free & Starter, Live Traffic - Database Services, and Live Traffic - Function Runtime. It lasted 35 min, from 2026-02-10 01:26 UTC to 2026-02-10 02:01 UTC; all hostnames were reconfigured before resolution.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Some custom domains not working
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After: major
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After: resolved
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After: 2026-02-10 01:26 UTC
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After: 2026-02-10 02:01 UTC
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After: Free & Starter, Live Traffic - Database Services, Live Traffic - Function Runtime
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After: A misconfiguration caused many custom domains to stop working with a TLS error. We are rolling out a fix.
Before: not present
After: All hostnames have been reconfigured and should be available again.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Some custom domains not working (this change) Convex reported a major incident affecting many custom domains, which failed with TLS errors due to a misconfiguration; listed components were Free & Starter, Live Traffic - Database Services, and Live Traffic - Function Runtime. It lasted 35 min, from 2026-02-10 01:26 UTC to 2026-02-10 02:01 UTC; all hostnames were reconfigured before resolution. | Major incident |