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Prisma

Status page says
Degraded performance since Oct 19, no open incident posted
Last 90 days
5 incidents, 1 major or critical
Rewrites caught
None so far
Next deprecation
None announced
Prisma incidents per day, last 90 days

Select a day to jump to its incidents below.

How Prisma reports incidents

Compared with the 152 vendors that have enough incidents to compare. Each tick is one vendor; lower is better on every line.

Provisional. Built nightly from every archived version of each incident, last on Oct 19. Compare all vendors

First posted only after it was over
4% 2 of the 50 incidents we have in full detail

The first update already said resolved. Typical vendor: 6%.

Prisma: around the middle.

Time to resolve
2 h 15 min median; 9 in 10 within 9 h 40 min

From the vendor’s own start and resolve times, last 365 days. Typical vendor: 2 h.

Prisma: around the middle.

Major or critical incidents
0.7 a month 8 in the last 365 days

Impact as the vendor labels it. Typical vendor: 1.2 a month.

Prisma: lower than most vendors.

Rewrites caught
None so far

Counts, not a rate: 10-minute tracking began Oct 17, so there are too few events to compare yet.

Dependencies

What Prisma relies on and who relies on Prisma, as observed in status-page incidents: who they blame, where they say they run, and who fails at the same time. Observed, not verified.

Prisma depends on

ProviderEvidenceSignal
AWS (eu-central-1, us-east-1, ap-northeast-2)blamed in 11 incidents; named as hosting in 12; together in 2 outage events

“…Accelerate is slow to provision new query engines in eu-west-3 This incident has been resolved. This incident has been resolved. We have identified an upstream infrastructure provider issue affecting…” incident

Strong
Cloudflareblamed in 5 incidents; together in 2 outage events

“…Degraded service for Accelerate cold starts Responses from Cloudflare's API have returned to nominal behavior and Accelerate has recovered. Responses from Cloudflare's API have returned to nominal beh…” incident

Strong

Runs in (named in its incidents): AWS eu-central-1 (10), AWS us-east-1 (9), AWS ap-northeast-2 (1), AWS ap-south-1 (1).

Outage events: Cloudflare, Dec 5, 2025, Cloudflare, Nov 18, 2025 (timing), AWS us-east-1, Oct 20, 2025, Google Cloud, Jun 12, 2025 (timing), AWS, Jun 13, 2023 (timing).

Strong: same company, or blamed in two separate outages. Likely: blamed once, or named as hosting and failing together. Weak: listed as a subprocessor, integration-only, or failing together repeatedly without being named.

Changes and edits

Incidents Prisma rewrote or removed, and notable changes to the pages we watch.

Struck in red is what Prisma removed. Blue is what they added.

Tuesday, September 1

1 incident change

Friday, July 17

1 incident change

Thursday, June 18

1 incident change

Wednesday, February 4

1 incident change

Friday, December 5, 2025

1 incident change

Tuesday, November 18, 2025

1 incident change

Tuesday, October 28, 2025

1 incident change

Monday, October 20, 2025

1 incident change

Thursday, October 2, 2025

1 incident change

Thursday, August 28, 2025

1 incident change

Full Prisma change history

Pricing and pages we watch

PageVersionsLast changedLast checkedHistory
Privacy policy (opens in new tab)1No changes yet
Terms of service (opens in new tab)1No changes yet

Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

The Weekly Rewind: one short weekly email on what changed at Prisma and the other vendors we track, including silent edits. Subscribe (opens in new tab)

Incidents

92 incidents since May 24, 2022, 35 of them major or critical. Maintenance is left out.

Per year, major and critical in amber:

2022: 10 incidents, 3 major or critical; 2023: 19 incidents, 6 major or critical; 2024: 16 incidents, 8 major or critical; 2025: 31 incidents, 14 major or critical; 2026: 16 incidents, 4 major or critical

Thursday, October 15

1 incident

Tuesday, September 1

1 incident, 1 major or critical

Friday, July 17

1 incident, 1 major or critical

Thursday, June 18

1 incident, 1 major or critical

Wednesday, April 1

1 incident

Friday, March 27

1 incident

Tuesday, March 3

1 incident

Wednesday, February 4

1 incident, 1 major or critical

Friday, January 9

1 incident

Friday, December 5, 2025

1 incident, 1 major or critical

Wednesday, December 3, 2025

1 incident

Friday, November 21, 2025

1 incident

Tuesday, November 18, 2025

1 incident, 1 major or critical

Tuesday, October 28, 2025

1 incident, 1 major or critical

Wednesday, October 22, 2025

1 incident

Monday, October 20, 2025

1 incident, 1 major or critical

Saturday, October 11, 2025

1 incident

Wednesday, October 8, 2025

1 incident

Thursday, October 2, 2025

1 incident, 1 major or critical

Wednesday, September 24, 2025

1 incident

Friday, September 19, 2025

1 incident

Wednesday, September 17, 2025

1 incident

Monday, September 1, 2025

1 incident

Thursday, August 28, 2025

1 incident, 1 major or critical

Thursday, August 21, 2025

1 incident, 1 major or critical

Monday, August 4, 2025

1 incident

Thursday, April 3, 2025

1 incident

Friday, March 14, 2025

1 incident, 1 major or critical

Monday, March 10, 2025

1 incident

Sunday, March 9, 2025

1 incident, 1 major or critical

Wednesday, February 12, 2025

1 incident, 1 major or critical

Wednesday, January 22, 2025

1 incident, 1 major or critical

Friday, January 3, 2025

1 incident, 1 major or critical

Thursday, December 5, 2024

1 incident, 1 major or critical

Friday, November 29, 2024

2 incidents, 1 major or critical

Wednesday, October 2, 2024

1 incident, 1 major or critical

Friday, July 26, 2024

1 incident, 1 major or critical

Wednesday, July 17, 2024

1 incident

Monday, July 8, 2024

1 incident, 1 major or critical

Friday, June 14, 2024

1 incident, 1 major or critical

Thursday, June 6, 2024

1 incident, 1 major or critical

Tuesday, March 26, 2024

1 incident

Friday, January 19, 2024

2 incidents

Tuesday, January 9, 2024

1 incident, 1 major or critical

Sunday, January 7, 2024

1 incident

Saturday, January 6, 2024

1 incident

Friday, January 5, 2024

1 incident

Thursday, December 14, 2023

2 incidents

Thursday, November 30, 2023

2 incidents

Thursday, November 23, 2023

1 incident

Saturday, November 18, 2023

1 incident

Thursday, November 16, 2023

1 incident

Thursday, November 2, 2023

1 incident

Sunday, October 1, 2023

1 incident, 1 major or critical

Thursday, September 28, 2023

1 incident, 1 major or critical

Wednesday, September 13, 2023

2 incidents

Monday, September 11, 2023

1 incident

Sunday, September 10, 2023

1 incident, 1 major or critical

Friday, September 8, 2023

1 incident, 1 major or critical

Wednesday, September 6, 2023

1 incident

Tuesday, June 13, 2023

1 incident, 1 major or critical

Thursday, June 1, 2023

1 incident, 1 major or critical

Thursday, March 9, 2023

1 incident

Tuesday, December 20, 2022

1 incident, 1 major or critical

Thursday, December 8, 2022

1 incident

Thursday, December 1, 2022

1 incident

Monday, October 3, 2022

1 incident

Monday, September 12, 2022

1 incident, 1 major or critical

Wednesday, August 31, 2022

1 incident

Sunday, July 17, 2022

1 incident

Thursday, June 23, 2022

1 incident

Monday, June 13, 2022

1 incident

Tuesday, May 24, 2022

1 incident, 1 major or critical

Prisma incidents, last 90 daysJSONMarkdown