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Prisma: Accelerate partial disruption affecting new query engine starts

MajorStatus: resolvedStarted Resolved (29 min)3 updatesstspg.io (opens in new tab)

Affected components: Prisma Accelerate

Timeline of updates

  1. identified

    Description: We have identified an issue affecting allocation of new query engines caused by an incident with an upstream service provider. Affected users: users allocating new query engines due to normal activity Root cause: upstream service provider incident Workarounds: none identified

  2. monitoring

    The upstream service provider incident has been resolved and we are no longer observing errors impacting Accelerate. We will continue to monitor for any further impact.

  3. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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