ChangesPrismaAccelerate partial disruption affecting new query engine starts
Prisma: Major incident: Accelerate partial disruption affecting new query engine starts
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Prisma removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Accelerate partial disruption affecting new query engine starts
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-01-03 14:56 UTC
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After: 2025-01-03 15:25 UTC
Before: not present
After: Prisma Accelerate
Before: not present
After: Description: We have identified an issue affecting allocation of new query engines caused by an incident with an upstream service provider.
Affected users: users allocating new query engines due to normal activity
Root cause: upstream service provider incident
Workarounds: none identified
Before: not present
After: The upstream service provider incident has been resolved and we are no longer observing errors impacting Accelerate. We will continue to monitor for any further impact.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Friday, January 3, 2025
1 incident change
- MajorMajor incident
Accelerate partial disruption affecting new query engine startsthis change