Prisma: Degraded service for Accelerate cold starts
Affected components: Prisma Accelerate
Timeline of updates
- investigating
We are investigating an upstream service provider incident impacting Accelerate cold starts in all regions. Impact: Allocations of new query engines may be delayed or fail. Root cause: Accelerate is receiving degraded responses from Cloudflare's DNS API. Workarounds: TCP connections for Prisma Postgres databases are unaffected.
- resolved
Responses from Cloudflare's API have returned to nominal behavior and Accelerate has recovered.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).