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Prisma: Increased Cold Start Times on Accelerate

MinorStatus: resolvedStarted Resolved (0 min)1 updatewww.prisma-status.com (opens in new tab)

Timeline of updates

  1. resolved

    Description: We are investigating the impact of an internal Queue that backed up. The system is functional. Affected customers will observe increased cold start times of an additional 1 minute. Existing workloads are not affected by this. Affected users: All customers starting a new Query Engine. Root cause: One of the internal Accelerate Queues on Cloudflare stopped processing messages. Workarounds: Do not deploy changes to your Application in order to not trigger a cold start.

From Prisma’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on www.prisma-status.com (opens in new tab).

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