Companies/Prisma/Incidents

Prisma: Singapore Network Connectivity Issues

Affected components: Prisma OptimizePrisma Postgres

Timeline of updates

1. monitoring2025-11-21 12:22 UTC

   Description: We are monitoring ongoing network connectivity issues from an upstream provider causing some requests to Prisma Postgres to fail. Affected users: Asia Root cause: Upstream infrastructure provider Workarounds: None identified

2. monitoring2025-11-21 12:40 UTC

   We are continuing to monitor for any further issues.

3. resolved2025-11-21 14:59 UTC

   The issue has been resolved by our upstream provider.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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