# Prisma: Singapore Network Connectivity Issues

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-11-21 12:22 UTC · Resolved: 2025-11-21 14:59 UTC · Duration: 2.6 h
- Updates: 3 · Affected components: Prisma Optimize, Prisma Postgres
- [Vendor status page: https://stspg.io/05k6z44hrbr4](https://stspg.io/05k6z44hrbr4)
- [Company: Prisma](https://rewindex.com/company/prisma.md)

## Timeline of updates

- **monitoring** 2025-11-21 12:22 UTC: Description: We are monitoring ongoing network connectivity issues from an upstream provider causing some requests to Prisma Postgres to fail. Affected users: Asia Root cause: Upstream infrastructure provider Workarounds: None identified
- **monitoring** 2025-11-21 12:40 UTC: We are continuing to monitor for any further issues.
- **resolved** 2025-11-21 14:59 UTC: The issue has been resolved by our upstream provider.


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Canonical: https://rewindex.com/company/prisma/incidents/dp3sz19y8jh2 · Markdown: https://rewindex.com/company/prisma/incidents/dp3sz19y8jh2.md · JSON: https://rewindex.com/api/v1/companies/prisma/incidents/dp3sz19y8jh2 · Generated 2026-10-19T23:16:15.165Z