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Prisma: Accelerate is unable to provision new query engines in eu-central-1

MinorStatus: resolvedStarted Resolved (2.8 h)3 updatesstspg.io (opens in new tab)

Affected components: Prisma Accelerate

Timeline of updates

  1. identified

    Description: We identified an upstream infrastructure provider issue affecting the eu-central-1 region. Accelerate experienced issues provisioning resources for new query engine instances. Affected users: Users provisioning new Accelerate query engines in the eu-central-1 region. Root cause: Upstream infrastructure provider Workarounds: None identified

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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