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Prisma: Intermittent Connection Errors on Prisma Postgres

MinorStatus: resolvedStarted Resolved (3.9 h)5 updatesstspg.io (opens in new tab)

Affected components: Prisma Compute

Timeline of updates

  1. investigating

    Description: We are investigating an increase in connections errors to Prisma Postgres. Affected users: All Regions Root cause: Currently unknown Workarounds: None identified

  2. identified

    The issue has been identified and we are rolling out a fix.

  3. identified

    A fix has been rolled out and errors are dropping.

  4. monitoring

    We are continuing to monitor. There has been no increase in errors.

  5. resolved

    We are continuing to observe healthy traffic to Prisma Postgres across all regions. This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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