ChangesPrismaAccelerate degraded operation
Prisma: Major incident: Accelerate degraded operation
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Prisma removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Accelerate degraded operation
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-02-04 18:25 UTC
Before: not present
After: 2026-02-04 18:59 UTC
Before: not present
After: Prisma Accelerate
Before: not present
After: Accelerate customers may experience errors when new query engine instances are provisioned caused by active upstream service provider incident. We're working to monitor the situation and apply mitigations.
Before: not present
After: Mitigations have been applied and we are observing healthy traffic through Accelerate. We are continuing to monitor.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Wednesday, February 4
1 incident change
- MajorMajor incident
Accelerate degraded operationthis change