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Prisma: Accelerate degraded operation

MajorStatus: resolvedStarted Resolved (34 min)3 updatesstspg.io (opens in new tab)

Affected components: Prisma Accelerate

Timeline of updates

  1. identified

    Accelerate customers may experience errors when new query engine instances are provisioned caused by active upstream service provider incident. We're working to monitor the situation and apply mitigations.

  2. monitoring

    Mitigations have been applied and we are observing healthy traffic through Accelerate. We are continuing to monitor.

  3. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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