Prisma: Accelerate is unable to provision new query engines in EU Central (1)
Affected components: Prisma Accelerate
Timeline of updates
- identified
Description: We identified an upstream infrastructure provider issue affecting the eu-central-1 region. Accelerate experienced issues provisioning resources for new query engine instances. Affected users: Users provisioning new Accelerate query engines in the eu-central-1 region. Root cause: Upstream infrastructure provider Workarounds: None identified
- resolved
The upstream infrastructure provider issue has resolved and Accelerate is provisioning new query engines successfully.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured 17:33 UTC
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on Oct 20, 00:41 UTC. Record hash
52fb302439c493f1…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).