Prisma: Suspected Accelerate Disruption - Investigating
Timeline of updates
- resolved
Description: Accelerate continues to perform as expected. Affected users: Because we saw errors in the system that manages Query Engines across regions we treated the incident as all customers affected. After further investigation, ~45% of traffic was actually impacted across the system. The most affected region was EU Central with other regions completely unaffected. Root cause: We suspect an incident with one of our cloud providers that occurred at the same time which we will validate in our postmortem. Workarounds: N/A
From Prisma’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on www.prisma-status.com (opens in new tab).