Prisma: Accelerate: Increased Error Rate
Affected components: Prisma AcceleratePrisma ConsolePrisma Data Platform ConsolePrisma Postgres
Timeline of updates
- identified
Description: We are investigating an increase in errors on accelerate. Affected users: Some users in the US region. Root cause: Our upstream cloud provider is experiencing latency on their storage service which is used to download Prisma ORM binaries. Workarounds: We're currently investigating a workaround.
- monitoring
Description: We're seeing performance improve across all US users and are continuing to monitor the situation. Affected users: Some users in the US region. Root cause: We identified an underlying cloud provider as the root cause which affects multiple aspects of serving Accelerate requests. Workarounds: We have implemented and deployed mitigations for each of the issues found.
- resolved
This incident has been resolved.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).