Prisma: Accelerate incident impacting the eu-central-1 region
Affected components: Prisma Accelerate
Timeline of updates
- investigating
Description: We are investigating an upstream service provider incident impacting Accelerate service in the eu-central-1 region. Affected users: allocations of new query engines in eu-central-1 Root cause: upstream service provider disruption Workarounds: none
- investigating
We have applied mitigations to narrow the impact. We are continuing work toward a full mitigation.
- monitoring
We are no longer observing impact of this incident and traffic has returned to normal. We will continue to monitor until the upstream service provider closes their incident.
- resolved
We are continuing to observe successful traffic from Accelerate. This incident has been resolved.
Changes Rewindex caught on this incident
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).