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Prisma: Delays in usage data

No impact listedStatus: resolvedStarted Resolved (54 min)3 updatesstspg.io (opens in new tab)

Affected components: Prisma ConsolePrisma Data Platform Console

Timeline of updates

  1. identified

    We are investigating delays in usage data being reported from some services and impacting the ability to review usage data in Console. Root cause: Upstream analytics provider Workarounds: None identified

  2. monitoring

    The incident has been resolved and we are monitoring the issue. We have not detected any data loss but investigation is ongoing.

  3. resolved

    Upstream analytics provider has identified and resolved the underlying issue. No further impact has been observed.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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