Prisma: Connectivity issues for a subset of databases in the Asia Pacific (Tokyo) region.
Affected components: Prisma Postgres
Timeline of updates
- investigating
We noticed that a small set of databases that haven't been active for over 24 hours experience connectivity issues when new connections attempts are made.
- monitoring
We identified the issue and rolled out a fix. All databases in the Asia Pacific (Tokyo) region should behave normal again. We continue to monitor the situation.
- resolved
This incident has been resolved.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).