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Prisma: Accelerate elevated 500 responses in eu-west-3

MinorStatus: resolvedStarted Resolved (31 min)3 updatesstspg.io (opens in new tab)

Affected components: Prisma AcceleratePrisma PulsePrisma ConsolePrisma Data Platform ConsolePrisma OptimizePrisma Postgres

Timeline of updates

  1. identified

    Description: Accelerate is observing elevated 500 responses in eu-west-3 caused by an upstream provider service degradation. We are continuing to monitor the impact. Affected users: Accelerate usage in eu-west-3 Root cause: infrastructure provider degradation Workarounds: None identified

  2. monitoring

    We are no longer observing elevated 500 responses and continuing to monitor.

  3. resolved

    We are continue to observe successful responses in all regions.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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