Companies/Prisma/Incidents

Prisma: Platform Console is unavailable

Affected components: Prisma AcceleratePrisma PulsePrisma ConsolePrisma Data Platform ConsolePrisma OptimizePrisma StudioPrisma Postgres

Timeline of updates

1. investigating2025-03-09 12:09 UTC

   Description: We are investigating the impact of an existing disruption that was automatically detected by our system. Affected users: Currently unknown Root cause: Currently unknown Workarounds: None identified

2. investigating2025-03-09 12:20 UTC

   We are continuing to investigate this issue.

3. monitoring2025-03-09 13:36 UTC

   Description: Console is operational and we're monitoring it closely as we investigate the root cause. Affected users: All console users. Root cause: Currently unknown Workarounds: N/A

4. resolved2025-03-09 17:09 UTC

   This incident has been resolved.

Changes Rewindex caught on this incident

• Mar 9, 2025Major incident: Platform Console is unavailable

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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