# Prisma: Platform Console is unavailable

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-03-09 12:09 UTC · Resolved: 2025-03-09 17:09 UTC · Duration: 5.0 h
- Updates: 4 · Affected components: Prisma Accelerate, Prisma Pulse, Prisma Console, Prisma Data Platform Console, Prisma Optimize, Prisma Studio, Prisma Postgres
- [Vendor status page: https://stspg.io/wy7ypcr81btg](https://stspg.io/wy7ypcr81btg)
- [Company: Prisma](https://rewindex.com/company/prisma.md)

## Timeline of updates

- **investigating** 2025-03-09 12:09 UTC: Description: We are investigating the impact of an existing disruption that was automatically detected by our system. Affected users: Currently unknown Root cause: Currently unknown Workarounds: None identified
- **investigating** 2025-03-09 12:20 UTC: We are continuing to investigate this issue.
- **monitoring** 2025-03-09 13:36 UTC: Description: Console is operational and we're monitoring it closely as we investigate the root cause. Affected users: All console users. Root cause: Currently unknown Workarounds: N/A
- **resolved** 2025-03-09 17:09 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-03-09 12:09 UTC: [Major incident: Platform Console is unavailable](https://rewindex.com/change/ic4650d9e351527.md)


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Canonical: https://rewindex.com/company/prisma/incidents/45dkj56hrmtr · Markdown: https://rewindex.com/company/prisma/incidents/45dkj56hrmtr.md · JSON: https://rewindex.com/api/v1/companies/prisma/incidents/45dkj56hrmtr · Generated 2026-10-19T23:14:17.675Z