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Prisma: Accelerate partial disruption in us-east-1

MajorStatus: resolvedStarted Resolved (1.3 h)3 updatesstspg.io (opens in new tab)

Affected components: Prisma Accelerate

Timeline of updates

  1. investigating

    Description: We are investigating an Accelerate disruption in the us-east-1 region affecting the ability to start new query engines. Affected users: Accelerate users operating in the us-east-1 region Root cause: Currently unknown Workarounds: None

  2. monitoring

    We've identified an issue in the cleanup flow for inactive query engines that led to resource capacity pressure. We've implemented a fix and confirmed that new query engines are being provisioned successfully.

  3. resolved

    We're continuing to observe successful provisioning and cleanup of query engine instances in all regions. This incident is resolved.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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