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ChangesPrismaAccelerate partial disruption in us-east-1

Prisma: Major incident: Accelerate partial disruption in us-east-1

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Prisma removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Accelerate partial disruption in us-east-1
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-11-29 19:32 UTC
AddedResolved time#5
Before: not present
After: 2024-11-29 20:48 UTC
AddedAffected components#6
Before: not present
After: Prisma Accelerate
AddedUpdateinvestigating#7
Before: not present
After: Description: We are investigating an Accelerate disruption in the us-east-1 region affecting the ability to start new query engines. Affected users: Accelerate users operating in the us-east-1 region Root cause: Currently unknown Workarounds: None
AddedUpdatemonitoring#8
Before: not present
After: We've identified an issue in the cleanup flow for inactive query engines that led to resource capacity pressure. We've implemented a fix and confirmed that new query engines are being provisioned successfully.
AddedUpdateresolved#9
Before: not present
After: We're continuing to observe successful provisioning and cleanup of query engine instances in all regions. This incident is resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Friday, November 29, 2024

1 incident change

All Prisma changesPrisma profileMarkdownJSON