Vonage: Video Media Connection issue US-EAST-1 Region Server
Timeline of updates
- resolved
Our monitoring system alerted us to a service issue with Media Connection. Customers may have experienced problems impacting Media Connection in the US-EAST-1 region server from 2026-01-09T00:48:10.000UTC until 2026-01-09T00:48:25.000UTC There were networking problems on the server, and the affected server has since been taken out of rotation. All services have been restored. If you're still experiencing the issue, please create a new session, and it should be resolved. Please let support@api.vonage.com know if you continue to experience problems with this.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2026-01-09 02:39 UTC, resolved after 0 min, 1 update(s).
- Title
- Video Media Connection issue US-EAST-1 Region Server
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/qm47pfwj8ppq
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