# Vonage: Video Media Connection issue US-EAST-1 Region Server

> Vonage status incident “Video Media Connection issue US-EAST-1 Region Server” on 2026-01-09: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/qm47pfwj8ppq
Last updated: 2026-01-09T02:39:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-09 02:39 UTC · Resolved: 2026-01-09 02:39 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/qm47pfwj8ppq](https://vonageapi.statuspage.io/incidents/qm47pfwj8ppq)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2026-01-09 02:39 UTC: Our monitoring system alerted us to a service issue with Media Connection. Customers may have experienced problems impacting Media Connection in the US-EAST-1 region server from 2026-01-09T00:48:10.000UTC until 2026-01-09T00:48:25.000UTC There were networking problems on the server, and the affected server has since been taken out of rotation. All services have been restored. If you're still experiencing the issue, please create a new session, and it should be resolved. Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-01-09 02:39 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/qm47pfwj8ppq
- Citation: Vonage, “Video Media Connection issue US-EAST-1 Region Server” (2026-01-09 02:39 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/qm47pfwj8ppq (CC BY 4.0).
- Markdown link: `[Vonage: Video Media Connection issue US-EAST-1 Region Server (2026-01-09)](https://rewindex.com/company/vonage/incidents/qm47pfwj8ppq)`


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Canonical: https://rewindex.com/company/vonage/incidents/qm47pfwj8ppq · Markdown: https://rewindex.com/company/vonage/incidents/qm47pfwj8ppq.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/qm47pfwj8ppq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:17:36.377Z