Companies / hr

Lattice

lattice.comStatus page: status.lattice.comNow: operational since 2026-10-17
220incidents since 2019-06-25
64major or critical
9in the last 90 days
0silently edited or deleted

Recent notable changes

When (UTC)ChangeKind
Major incident: Admin Compensation Cycle Recommendations page showing "Something Went Wrong" error
Lattice reported a major incident affecting the admin Compensation Cycle Recommendations table, which showed a "Something Went Wrong" error, starting 2026-08-21 16:30 UTC. It was resolved at 2026-08-21 18:24 UTC, lasting 1 h 53 min. A fix was deployed; admins were instructed to refresh the page to see data successfully.
Major incident
Major incident: Automated Review Cycle Schedule Delays
Lattice reported a major disruption starting 2026-08-10 13:39 UTC: automated review cycles had not advanced and reminders had not sent since Thursday, August 6th. The incident lasted 4 h 18 min, resolving at 2026-08-10 17:58 UTC after all delayed state updates and notifications were sent; automated schedules were operating on time.
Major incident
Major incident: Something Went Wrong errors on Goals pages
Lattice reported a major outage affecting the Lattice Application: users could see “Something Went Wrong” errors when accessing Goals. The incident started at 2026-04-08 16:48 UTC and was resolved at 2026-04-08 18:26 UTC, lasting 1 h 37 min. Lattice identified the issue and implemented a fix, but provided no cause or fix details.
Major incident
Major incident: Issue with upstream providerMajor incident
Critical incident: Issue with upstream providerMajor incident
Major incident: Login and page loading issuesMajor incident
Major incident: Lattice Incident: Issues reported with logging into LatticeMajor incident
Major incident: Lattice pages are not loadingMajor incident

Full Lattice change timeline, with diffs →

Status incident history

Lattice status incidents per year
0102030405060↑ incidents2019202020212022202320242025202637143867412822
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
201933
202075
2021144
20223812
20236720
20244112
2025284
2026224
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2023-10minor3
2023-10none1
2023-11critical1
2023-11minor1
2023-12major1
2023-12minor5
2024-01major2
2024-01minor5
2024-02major1
2024-02minor5
2024-02none1
2024-03major2
2024-03minor4
2024-03none2
2024-05minor2
2024-05none2
2024-06major1
2024-06minor2
2024-06none1
2024-07major2
2024-08major1
2024-08minor1
2024-09critical2
2024-09none1
2024-10critical1
2024-10minor3
2025-01minor1
2025-02major1
2025-02minor1
2025-03minor2
2025-04minor1
2025-04none1
2025-05major1
2025-05minor2
2025-05none1
2025-06minor1
2025-06none1
2025-07major1
2025-07minor2
2025-07none1
2025-08minor2
2025-09minor4
2025-10none1
2025-11minor1
2025-11none1
2025-12critical1
2025-12minor1
2026-01none1
2026-02major1
2026-02minor1
2026-02none1
2026-03minor3
2026-03none1
2026-04major1
2026-04minor2
2026-05minor1
2026-06none1
2026-07none1
2026-08major2
2026-08minor3
2026-08none2
2026-10minor1

Silent edits

No silent edits or deletions detected for Lattice yet. We compare every 10-minute snapshot of each incident.

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Pricing, trust and legal pages

Page snapshot history
PricingPrivacy policyTerms of service26Jul2Aug91623306Sep1320274Oct11182026-10-17 Privacy policy: baseline2026-10-17 Pricing: baseline2026-10-17 Terms of service: baseline
One dot per archived version. Grey = first archived (baseline), orange = text changed.
Data table
DatePageChange
2026-10-17Privacy policybaseline
2026-10-17Pricingbaseline
2026-10-17Terms of servicebaseline
PageURLVersionsLast changedLast fetched OKHistory
Privacy policylattice.com/privacy12026-10-172026-10-17none yet
Terms of servicelattice.com/terms12026-10-172026-10-17none yet
Pricinglattice.com/pricing12026-10-172026-10-17none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 100 of 220 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
Investigating performance issuesminor3.5 h
Admin Compensation Cycle Recommendations page showing "Something Went Wrong" errormajor1.9 h
Lattice AI Agent and Evidence-Based Reviews generation errorsnone-53 min
Issues sending email and Slack notificationsnone2 min
Issues logging in and completing actions in Latticeminor-101 min
Automated Review Cycle Schedule Delaysmajor4.3 h
Slack Settings Deactivated for Some Usersminor1.6 h
Issues saving Default role Field-Level Permissionsminor17 h
Issue with upstream providernone-46 min
Issue ending goals as complete or incompletenone-5125 min
Login and page loading issuesminor1.3 h
Intercom Chat Bot downminor1.0 h
Some admins may see errors on the Results of a Review Cycle.minor2.0 h
Something Went Wrong errors on Goals pagesmajor1.6 h
Shared review packets showing calibrated scoreminor2.3 h
AI Agent intermittently not responding to requestsminor1.7 h
Review packets showing pre-calibrated scoresminor3.1 h
Lattice Latency / Failure to load pagesnone-125 min
Issue with upstream providernone-688 min
Error when exporting Engagement PowerPoint slidesminor1.8 h
Issue with upstream providermajor55 min
Live Chat Interruptionnone1.6 h
Issue with upstream providercritical14 min
Error when downloading review packetsminor45 min
Lattice notifications delayedminor41 min
MS Teams Notifications Failed to Sendnone-7330 min
Issue with downstream providersnone3.3 h
CSV exports not functioning as expectedminor27 min
Jira Integration with Goals Not Workingminor7.0 h
Issue with upstream providerminor39 min
Issues with the Outlook calendar integrationminor6.0 h
Partial UI Degredationminor2.7 h
Errors Adding New 1:1 Templatesminor3.2 h
Login and page loading issuesmajor24 h
Lattice Latency / Failure to load pagesnone-24 min
Errors selecting Employees in Compensation Cycle Setupminor1.8 h
Degraded Performanceminor18 min
Admins are unable to make changes to system rolesnone1.6 h
Issue with upstream provider on lattice.comminor3.0 h
Degraded Performancenone-37 min
Lattice Incident: Issues reported with logging into Latticemajor3.9 h
Some Pulse surveys are experiencing errorsminor57 min
Error when viewing all employees in Calibrationminor1.1 h
Total cash compensation data is not displayed in compensation share-out statementsnone1.2 h
Compensation Share-out Statements reflecting incorrect Base Pay numbersminor19 min
Manager emails are not included in directory export CSVminor2.2 h
Lattice Incident: Admins are seeing an error when accessing Engagement surveysminor51 min
Filtered Search Issueminor2.5 h
Lattice pages are not loadingmajor8 min
Lattice Incident: Admins are seeing an error when navigating to some admin pagesminor57 min
Lattice Incident - Review cycles are failing to launchminor2.0 h
Failure to Bulk Update or Duplicate Goalsminor1.1 h
Lattice Outagecritical22 min
Incident: New Users cannot complete registrationminor1.0 h
Service Outagecritical15 min
Service Disruption with Upstream Providernone0 min
Service Outagecritical1.7 h
Lattice Service Disruptionmajor1.6 h
Department page is not accessibleminor1.1 h
Lattice Incident - Users are being automatically logged out after a short periodmajor2.9 h
Admins are seeing an error when navigating to admin pagesmajor24 min
Admins experiencing issues navigating to employee profiles from directoryminor1.9 h
Issues with Loading Compensation Statementsminor2.1 h
Users cannot use SSO to log into Lattice's mobile appnone3.3 h
Lattice Incident: Errors on Review Cycle Progress pagemajor27 min
Admins experiencing issues creating Review Cyclesminor54 min
Issue updating relationship field values for all import typesnone3.1 h
REST and SCIM API downminor28 min
Live Chat Interruptionnone49 min
Users with a custom role to view the admin directory cannot access itnone6.4 h
504 Gateway Timeout error when connecting BambooHR integrationminor3.4 h
Lattice Service Disruption - Editing Review Cyclesminor10 min
Filter bar not working in Engagementnone0 min
Error on Updating Employee Profilesminor1.7 h
Error on Updating Employee Profilesmajor1.2 h
"Something Went Wrong" Errors in Compensation Pagesmajor1.9 h
Lattice Service Disruption - Reviews Navigationminor1.2 h
Reviews Context Panel Erroring Outminor22 min
Lattice Service Disruption - Reviewsminor12 min
Reviews Page Inaccessiblenone0 min
Issues with Employee CSV Uploadsminor5.2 h
Errors in Calibration Filteringmajor55 min
Email Notifications Delayedminor23 min
Login and Password Reset Issuesminor3.5 h
Users cannot be added to Calibration Groupsmajor54 min
Navigation Issues in Downward Reviewsmajor25 min
Investigating Issues with Editing Default Fieldsminor2.1 h
Review Packet PDF Downloads Unavailableminor8.3 h
Investigating various issues with Reviewsminor57 min
Investigating performance issues with viewing and importing job architecture valuesminor5.0 h
Lattice Service Disruption- Unable to Load Employee Profilesminor21 min
Lattice Incident: Compensation Benchmarkingmajor45 min
Lattice Incident - Intermittent errors in Compensation pagesminor42 min
Lattice Service Disruption - Intermittent Errorsminor1.2 h
Lattice Service Disruption: Admins are seeing an error when navigating to Engagement Survey Question Bankminor2.6 h
Lattice Service Disruption: Admins are seeing an error when navigating to Compensation Benchmarkingminor22 min
Issues accessing compensation cyclesminor56 min
Lattice Service Disruptioncritical17 min
Lattice Service Disruption: Users are unable to self-registerminor2.5 h
Errors in Mercer Benchmarking in Compensation Productminor11 min